Refund and Returns Policy

Thank you for choosing our services at vcaretitle.com. We aim to provide accurate and timely reports, but we understand that there may be situations where a refund is necessary.

1. Eligibility for Refunds

• Refunds are available if you want to cancel the order and it should be requested within 5 hours of placing the order.
• Refunds are also available for reports that contain significant errors or are not delivered.

2. How to Request a Refund

• To request a refund, please contact our customer service team at info@vcaretitle.com with your order details and the reason for the refund.
• Refund requests within the 5-hour window will be processed without question.

3. Refund Process

• If your refund is approved, it will be processed, and a credit will automatically be applied to your original method of payment within 6 business days.

4. Exceptions

• Refunds will not be granted for reports that have been accurately delivered according to the order specifications.

5. Contact Us

• For any questions or concerns regarding this Refund Policy, please contact us at:

VCare Mortgage LLC